Shipping Policy

  1. Processing Time All orders will be processed within 1‑3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day. We do not ship on non‑working holidays.
  2. Shipping Regions We ship to most supported regions. Please check your shipping address carefully at checkout. We are not responsible for wrong or undeliverable addresses provided by customers.
  3. Delivery Timeframe Standard shipping: 7‑20 business days. Delivery time is estimated and not guaranteed, which may be affected by logistics delay, customs clearance, weather or force majeure.
  4. Shipping Fees Shipping cost will be calculated and displayed at checkout according to destination and package weight. Free‑shipping threshold may apply for qualified orders.
  5. Tracking Information Once your order ships, a tracking number will be sent to your registered email. Please track your package via the provided tracking link.
  6. Customs & Duties Import duties, taxes and local clearance fees are borne by the recipient. Please check local import rules before placing orders.
  7. Lost or Damaged Parcels Contact our support team immediately if your package shows lost or arrives damaged. We will verify logistics information and offer proper solutions.