Contact Us
- Customer Service Email For order inquiries, product questions, return support or general suggestions, please reach us via email serviceon@geubrian.com. Please include your order number in your message for faster assistance.
- Response Time Our support team replies within 24‑48 business hours. Inquiries sent on weekends or holidays will be answered on the next working day.
- What Information to Provide When contacting us, please offer order ID, full name, shipping address and related photos/videos if you report item issues. Complete information helps us resolve your issue efficiently.
- Support Scope We handle order tracking, product consultation, return‑refund application, website feedback and cooperation consultation.
- Notice We do not provide phone support. Please avoid sending duplicate emails, which will slow down our reply progress.